Connecting, Informing, Educating and Inspiring Business Travel Buyers for over 60 years
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Events

Gain knowledge and insights through our comprehensive training and events calendar, including regional and social networking.

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Resources

Access and download a wide range of templates, reports, guides and data packs to support travel management and programme negotiations.

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Community

A community with the warmth of ITM is hard to find. Seeing is believing, so check out the moments captured at our most recent events!

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ITM ENERGISE CONFERENCE 2025 HIGHLIGHTS

Every year, over 500 business travel professionals come together at ITM's spring conference to share knowledge, build connections, and create lasting memories. Immerse yourself in the highlights of last year's event...

Meeting

Buyer Only 07 October 2025

Buyer Knowledge Exchange | Dedicated AI Special

AI IN BUSINESS TRAVEL: FROM EDUCATION TO REAL-WORLD APPLICATION Join us for ITM’s dedicated AI session, designed to give you both expert insight and peer-led learning on the role of Artificial Intelligence in business travel. The session will be opened by Keesup Choe, who will deliver a 40-minute segment including 20 minutes of education and 20 minutes of Q&A. Following this, four corporate travel buyers will share their own working case studies, demonstrating how they have approached, implemented and embedded AI across their programmes — from identifying the challenge they wanted to solve, through securing business buy-in, to implementation and tangible benefits. Delegates will also receive pre-reading materials in advance, ensuring you arrive ready to take full advantage of the discussions. Discover what’s available, and the key considerations for travel tech application within your programme, at this unique ITM AI special. Key takeaways * A sounding
Virtual | Learn more
Meeting

All Member 14 October 2025

Manchester Afternoon Tea

Connect with members located within your region to expand your local network and discuss industry issues. Whether you’re new to the sector or established in your role, this networking opportunity is designed to support you in your professional journey. We welcome members either based in Northwest England or with regional travel within their remit.   Key Takeaways   • Establish and strengthen valuable connections • Learn from our diverse community and raise your profile in business travel • Foster collaborations that contribute to positive industry change   What to Expect   • Open to all members, with seats allocated on a first-come, first-served basis • Dietary requirements will be accommodated   Rated by Your Peers: How Attendees Have Benefitted   “Great discussions as ever through ITM…”   “It was fantastic to see the factory floor and learn about the safety culture, which aligns with our own ethos of ‘Make it home.’ Thanks to Phil,
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Conference

All Member 27 October 2025

ITM Autumn Conference 2025

ITM AUTUMN CONFERENCE 2025: A PREMIER EVENT FOR BUSINESS TRAVEL PROFESSIONALS Join us at the ITM Autumn Conference to gain insights from industry leaders and participate in meaningful discussions on the latest trends, best practices, and innovations in business travel. This event brings together over 400 professionals, fostering a collaborative environment to share ideas, explore industry shifts, and build connections that drive success.   More details will be released closer to the event.   Key Takeaways   • Discover best practices shaping the business travel industry. • Gain actionable insights from globally recognised travel leaders. • Connect with peers, thought leaders, and influential speakers.   What to Expect   A full-day event at a London venue, packed with senior-level speakers and engaging discussions designed to educate, inform, inspire, and connect. Attendees can expect:   • In-depth presentations and panel discussions led by pioneering industry voices. • Opportunities to network and exchange ideas with over
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Meeting

Buyer Only 04 November 2025

Buyer Knowledge Exchange

Virtual confidential forum for buyers to meet, share challenges, and validate their approach and checklist considerations. Each month 25+ like-minded buyers meet to discuss their approach to key travel management topics. This is an opportunity for you to seek advice, gain a different perspective and raise concerns. Key takeaways * A sounding board for the latest industry changes. * Validate that your focus is on the right areas. * Advice on considerations and a sense check on your approach. What to expect * Zoom meeting format where delegates are encouraged to switch their camera on to aid participation. * Themes are collated from each registration form to guide the meeting agenda and circulated to the group a day prior to the event. * Time is allocated during the session for additional questions and connections made for further discussion offline. * Contributions can
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MEMBERSHIP BENEFITS

ITM membership benefits the entire business travel community. Click on a membership type to find out how...

Buyer Membership

Buyer Membership

I am responsible
for procuring, managing
or booking travel
for my organisation.

Find out more >

Supplier Membership

Supplier Membership

I am responsible
for supplying products
& services to the
travel industry.

Find out more >

Sponsors

Sponsors

A supplier company such
as a Hotel, Airline or
Travel Management
Company

Find out more>

What’s New

The Potential Impact of Airline Loyalty Changes on Travel Programmes

The real impact is likely to surface more clearly in 2026 given a number of extensions to status that have been granted. | read more >

Mitigating the Potential Impact of Dynamic Pricing, New Distribution Capacity (NDC) and Pinpoint Personalisation on Your Travel Programme

The rise of dynamic pricing, NDC, and pinpoint personalisation are part and parcel of how the airline industry is evolving its offering and distribution conn | read more >

The Evolving Role of a Travel Manager

The travel manager role is evolving. Buyers are aligning their programme objectives with the core business’; and organisational culture to drive value and growth. | read more >

The Evolving Role of the Travel Manager and What it Means for TMCs and Suppliers

The corporate travel landscape is undergoing a dramatic transformation. What was once a cost-focused, transactional domain is now a complex and strategic function that touches multiple aspects of a business. | read more >

Celebrating Excellence at the ITM 2025 Achievement Awards

On Friday 13 June, the business travel community gathered to celebrate the inspirational individuals and teams driving progress and excellence in our sector at the ITM Achievement Awards 2025. | read more >

ITM Inclusive Travel Taskforce releases new guide to help ‘frame the need’

Empowering companies to build inclusive travel programmes, ITM’s latest Taskforce has produced a new guide to help organisations across different sectors embed diversity, equity, and inclusion (DE&I) into their corporate travel policies and practices. Accessible to all, the guide will be available both in written and audio format and will be supported by a free webinar on 19 June, 10 – 11:00 (BST)*. | read more >

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